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IB-RD3640SU3E2 no longer laoding

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Danwan

Posts: 2

Joined: 2 PMpTue, 19 Dec 2017 20:35:35 +0000 2010, 16:46

Post 2 PMpWed, 20 Dec 2017 13:27:23 +0000 2010, 16:46

IB-RD3640SU3E2 no longer laoding

Hello, my ICYBOX IB-RD3640SU3E2 suddenly no longer appear on my ELCAPITAN desktop.
I removed the drives one by one and each of them works
Previously I ha do deal with ICYBOX putting the drives to sleep after a random period of time
I never used the box as a raid machine but simply to unclutter my desktop so previously each drive would appear on my desktop independetly and I used it as such.
I read this problem happens to other users but the links I found are no longer available
An suggestions please, as the manual has no troubleshooting sections and the old links are no longer available
Thanks for any suggestion
Dan
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Stephan

Posts: 362

Joined: 2 AMpFri, 07 May 2010 11:02:36 +0000 2010, 16:46

Post 2 AMpThu, 21 Dec 2017 07:57:11 +0000 2010, 16:46

Re: IB-RD3640SU3E2 no longer laoding

Hello Danwan,

usual things you can try:

an other USB-cable
another computer
reinstall USB driver
testing the RD3640 with only one or two disks (to see if the PSU is the problem)

if all that fails, most likely your RD3640 is broken.

Best regards,
Stephan

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