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IB-865-B has lost all except USB 3 port

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Sandholme

Posts: 4

Joined: 2 PMpSun, 11 Feb 2018 16:14:22 +0000 2010, 16:46

Post 2 PMpSun, 11 Feb 2018 16:59:35 +0000 2010, 16:46

IB-865-B has lost all except USB 3 port

After a hard drive crash and a Win 10 reinstall on a new SSD the card reader no longer detects the card slots except for the USB 3 port.
The reader was originally installed on a Win 7 machine which was upgraded but after the crash W10 was installed directly.

The motherboard connector has been tested with a different device (front panel dual USB 3.0 ports) and works fine.

Tried replugging in just in case the connector had been knocked whilst messing about with the hard drives.

Tried both the SD slot and the micro-SD slot
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Stephan

Posts: 362

Joined: 2 AMpFri, 07 May 2010 11:02:36 +0000 2010, 16:46

Post 2 AMpTue, 13 Feb 2018 04:12:31 +0000 2010, 16:46

Re: IB-865-B has lost all except USB 3 port

Hello Sandholme,

do you have another Windows 7 machine, where you can
test if the 865 works there?

Best regards,
Stephan
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Sandholme

Posts: 4

Joined: 2 PMpSun, 11 Feb 2018 16:14:22 +0000 2010, 16:46

Post 2 AMpTue, 13 Feb 2018 07:06:34 +0000 2010, 16:46

Re: IB-865-B has lost all except USB 3 port

No. I don't have access to any win 7 machines.
Am I correct in thinking that there are no drivers required?
The card reader used to be detected as additional drives, now only the USB port is seen, so it is detected in some fashion.
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Stephan

Posts: 362

Joined: 2 AMpFri, 07 May 2010 11:02:36 +0000 2010, 16:46

Post 2 PMpTue, 13 Feb 2018 12:08:16 +0000 2010, 16:46

Re: IB-865-B has lost all except USB 3 port

Yes. It should work without drivers.
Are there any unknown usb devices shown in the device manager?
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Sandholme

Posts: 4

Joined: 2 PMpSun, 11 Feb 2018 16:14:22 +0000 2010, 16:46

Post 2 PMpSat, 17 Feb 2018 23:12:33 +0000 2010, 16:46

Re: IB-865-B has lost all except USB 3 port

Nothing shows up as problematic in Device Manager. I see an entry for "USB Root Hub (3.0)", I assume that is the USB port (which works fine).
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Stephan

Posts: 362

Joined: 2 AMpFri, 07 May 2010 11:02:36 +0000 2010, 16:46

Post 2 AMpTue, 20 Feb 2018 08:16:37 +0000 2010, 16:46

Re: IB-865-B has lost all except USB 3 port

You could try USB 2.0 to zero in on the Problem.
If it doesn't work at all (Win 7, USB 2.0) the 865 is
most likely broken.

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